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"The instructor was extremely knowledgeable and open to questions."
- Planner, Legal Services
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About This Seminar ...
This highly pragmatic seminar shows you how to achieve unparalleled success in business analysis. It
details the innovative techniques you need for a business-driven approach, and how to apply each for
dramatic improvements in the quality of business requirements.
Hands-on techniques are discussed for engineering the best possible business solution in 4-6 weeks.
Central to the approach is establishing scope, strategy, vocabulary, processes and rules, all from the
business perspective. This seminar prepares you with deep, hands-on understanding of how to use highly
effective techniques in all these areas. It also lays out roles and responsibilities, especially to
ensure active, high-impact participation by business stakeholders with an absolute minimum use of their time.
The approach taught in this seminar has proven itself time and time again. It enables you to transition
smoothly into system requirements and design, and then into successful roll-out of a complete and highly
effective business system.
What Makes This Seminar Unique ...
This seminar explains how IT requirements specification can be coordinated for maximum business
advantage. It shows how to ensure effective communication between business people and IT professionals,
resulting in system designs that truly reflect business thinking.
Focused pattern questions are presented for each deliverable, along with numerous examples, to capture
associated business rules thoroughly and accurately.
This seminar provides the perfect front-end for system development projects. Its unique focus on business
strategy and business rules sets it apart from all others in the industry. It is illustrated through-out
with a far-ranging real-life experience and is taught by the world-wide leaders in the field with a long
track record of success.
Learning Objectives ...
Review detailed, step-by-step instructions about how to prepare, facilitate, analyze and document sessions to develop business requirements Develop the best possible business solution directly with business people Create a multi-part business model and develop business rules Balance process models with business strategy, vocabulary and rules Use business rules in developing more robust requirements Ensure continuing business alignment of your project Involve business people at the right times and in the right ways Identify show-stoppers up-front and avoid costly downstream rewrites and delays Ensure your organization's investment in IT projects pays off Learn best practices fined-tuned through wide-ranging experience Understand the reasons for real-life successes and failures
Seminar & Workshop Outline ...
Focus on Business Requirements
What does it mean to be business-driven The role of business rules The importance of factoring The importance of audience The art of business re-think
Business Analysis Methodology
Business model vs. system model Phases, deliverables and sign offs About the pattern questions for capturing business rules
Defining Project Scope
The elements of scope Defining mission, goals and objectives Architectural requirements vs. project planning What about the project charter?
Facilitation Discussion and Workshop Problem
Developing the Business Solution
How strategy is structured Developing the Policy Charter Identifying and addressing business risks Where core business rules fit Developing and refining the business tactics Developing and refining the business policies Looking for holes in the business approach Getting ready for modeling business processes
Facilitation Discussion and Workshop Problem
Capturing Business Rules from the Business Solution Strategy
Developing the Business Process
Facilitation Discussion and Workshop Problem
Capturing Business Rules Using the Business Process Model
Developing the Business Vocabulary
Structuring core business knowledge Calling things by their right (business) names How clear concepts help with processes
Facilitation Discussion
Capturing Business Rules Using the Structured Business Vocabulary
Developing Business Milestones
Completing the Business Model
Initiating the System Model
Running Business Rule Projects
Business rules vs. requirements Roles and responsibilities What tools you need Estimating effort for business rule capture What every project manager should know
Wrap-Up
About Your Instructors
This seminar is jointly taught by Ronald G. Ross and Gladys S.W. Lam.
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RONALD G. ROSS
Ronald G. Ross is a Principal of Business Rule Solutions, LLC (www.BRSolutions.com). Mr. Ross is also
Co-Founder and Executive Editor of www.BRCommunity.com, home of the Business Rules Journal. Mr. Ross
is the author of a half-dozen professional books. His newest works on business rules are
Business Rule Concepts (3rd Ed., 2009) and Principles of the Business Rule Approach
(Addison-Wesley, 2003). He is Chair of the annual Business Rules Forum Conference. He was a
charter member of the Business Rules Group in the 1980's and editor of its two landmark papers,
"Business Motivation Model" and the Business Rules Manifesto. He is also active in the OMG Business
Rules standards development. Mr. Ross is internationally recognized as the "father of business rules."
For additional information about Mr. Ross, please visit his personal website at www.RonRoss.info.
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GLADYS S.W. LAM
Gladys S.W. Lam is a Principal of Business Rule Solutions, LLC
(www.BRSolutions.com). She is also a Co-Founder of www.BRCommunity.com, home of the Business Rules
Journal. Ms. Lam is a world-renowned authority on applied business
rule techniques. She is an experienced and widely acclaimed management
consultant and expert facilitator. Ms. Lam is the Co-Creator of Proteus®, the
BRS Business Rule Methodology. Ms. Lam is also the Executive Director of the
Business Rules Forum Conference, the premier international conference on business rules.
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Registration Information:
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