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Every seminar is conducted by the industry thought-leaders who are real-life experts & practitioners with an average of
25 years of experience. Check out our instructor bios to see what makes us different:
"Useful information that can be used in real life situations."
- System Analyst, Insurance
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RONALD G. ROSS
biography
Ronald G. Ross is a Principal of Business Rule Solutions, LLC (www.BRSolutions.com). Mr. Ross is also
Co-Founder and Executive Editor of www.BRCommunity.com, home of the Business Rules Journal. Mr. Ross
is the author of a half-dozen professional books. His newest works on business rules are
Business Rule Concepts (3rd Ed., 2009) and Principles of the Business Rule Approach
(Addison-Wesley, 2003). He is Chair of the annual Business Rules Forum Conference. He was a
charter member of the Business Rules Group in the 1980's and editor of its two landmark papers,
"Business Motivation Model" and the Business Rules Manifesto. He is also active in the OMG Business
Rules standards development. Mr. Ross is internationally recognized as the "father of business rules."
For additional information about Mr. Ross, please visit his personal website at www.RonRoss.info.
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GLADYS S.W. LAM
biography
Gladys S.W. Lam is a Principal of Business Rule Solutions, LLC
(www.BRSolutions.com). She is also a Co-Founder of www.BRCommunity.com, home of the Business Rules
Journal. Ms. Lam is a world-renowned authority on applied business
rule techniques. She is an experienced and widely acclaimed management
consultant and expert facilitator. Ms. Lam is the Co-Creator of Proteus®, the
BRS Business Rule Methodology. Ms. Lam is also the Executive Director of the
Business Rules Forum Conference, the premier international conference on business rules.
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ROGER T. BURLTON
biography
Roger Burlton Roger T Burlton is the co-founder of BPTrends Associates, founder of
Process Renewal Group and the author of the thought leading book 'Business Process Management:
Profiting from Process'. He is considered an industry leader in the introduction of innovative
approaches for organizational and process change. He is recognized internationally for his
contributions in Business Process Management, Stakeholder Analysis, Strategic Architecture
Alignment, Prototyping and people-based Project Management Methodologies. He is regarded as a
realistic practitioner, who delivers pragmatic solutions for his global clients.
An exceptional speaker, he has chaired over thirty high-profile conferences on advanced business
process and information management around the world. To date, he has conducted over six hundred
seminars and has presented to over forty thousand professionals. His seminars have been translated
for diverse audiences around the globe.
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KATHY A. LONG
biography
Kathy A. Long, a Principal of the Process
Renewal Group, and President of her own company, Innovative Process Consulting, has been helping
organizations understand and improve their business performance through improved processes since
the mid-1980's. She has experience improving processes in a wide variety of industries worldwide,
including leasing, manufacturing, pharmaceuticals, telecommunications, financial services,
petrochemicals, government and retail.
Ms. Long brings a very practical, common-sense approach to process improvement, applying a variety
of techniques and the application of innovative concepts to help move organizations forward with
better, more effective and adaptable processes. Working with clients, she has enabled them to
increase the efficiency of their processes by more than one thousand percent. She is regarded
as a realistic practitioner who believes people are one of the critical factors for success in
any process improvement initiative and coined the phrase, "People are the Process."
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